This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of https://kinzwin.ae. , and/or the KINZWIN mobile application (collectively, the "Platform"), services and applications (collectively, the "Services"). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.
References in this Privacy Policy to "we", "our" or "us" (or similar) are references to KINZWIN Owned by Spade Style Gaming LLC. References to "user" or "you" (or similar) are references to you as an individual or legal entity as the case may be.
This Master Privacy Notice (the “Notice”) describes how we collect, process, use and disclose your data as a “data controller” when you contact us, use our services, or interact with our platforms, including websites and mobile apps (together "Platforms"). As a “data controller”, we determine how we collect and use the personal data we obtain from you. “Personal data” is any information about an identifiable individual.
In addition to this Notice, supplemental privacy terms or provisions (“Supplemental Privacy Terms”) may apply to a particular service we provide to you at a specific Platform or to a certain country of operations. Please ensure you read any Supplemental Privacy Terms carefully, as they will supersede any terms of this Notice with respect to the service, platform, or country to which they relate.
We may use the information we collect for various purposes, including:
We may also obtain your data from other sources, such as specialist companies that supply information, online media channels, our partners and public registers. We may collect the following types of personal data about you from other sources: contact details, credit history, purchases, interests, preferences, or other types of procured or publicly available information. This other personal data helps us to:
(a) review and improve the accuracy of the data we hold, and
(b) improve and measure the effectiveness of our operations, marketing communications, including advertising.
We may be required by law to collect personal data about you or, as a consequence of any contractual relationship we have with you or where you have given your consent (if we expressly ask for permission to process your data for a specific purpose).
If you choose not to provide your data to be used by this Notice, you will still be able to visit our Platforms, but you may not be able to access specific options, products or services, and in some cases, we may not be able to fulfil a service you request.
We are committed to adopting the highest standards of protection when it comes to how we collect, use and safeguard your data, and have accordingly developed this Notice, which:
Sets out the types of personal data we collect from you; explain how and why we collect and use your data; Explain when and why we may share personal data within the Group and with other organizations; explain how we protect the personal data we collect; and explain the rights and choices you can make under certain circumstances, to us about your data. This Notice applies if you use our services (referred to in this Notice as "our Services").
We are committed to protecting the information you provide to us. We maintain physical, technical, and organizational safeguards to secure your data from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss. We limit access to your personal data to employees, agents, contractors and other third parties responsible for your personal data and only on a need-to-know basis. They will only process your data on our instructions and are subject to a duty of confidentiality. Other safeguards that we will use to safeguard your personal data include:
While we will do our best to ensure the security and protection of your data, the security of your data will depend in part on the security of the computer and/or mobile that you use to communicate with us and the security measures you use to protect your user ID and passwords. To ensure your data is kept safe, please take appropriate measures to protect your user ID, passwords, and any other necessary information when using our Platforms.
Applying physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data protecting the security of your data during transmission by using encryption protocols and software using computer safeguards such as firewalls, antivirus and other security technologies to keep the personal data secure; and regularly monitoring our systems for possible vulnerabilities and attacks and carrying out penetration testing to identify ways to strengthen our security further.
Buying the services or products from our mobile application or website
Buying/ordering services or products from our Platforms, including but not limited to websites ("our Websites"), such as our main website https://kinzwin.ae, or any of our mobile applications ("our Mobile Apps"), taking part in our promotions & and competitions, registering to receive our newsletters and offers, and engaging in surveys or sharing content with us on the Platforms and/or social media.
This Notice also applies if you contact us, whether online or through our call centers, or if we contact you about our Services.
We may use Information held about you in the following ways:
a. to provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
b. to provide you with location-based services, such as advertising, search results and other personalized content.
c. to carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us.
d. to improve our Services and to deliver a better and more personalized service to you.
e. to ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform.
f. to notify you about changes to our Services.
g. for any other reason which we deem necessary to enhance your experience of the Platform.
h. to administer and manage our incentives programs and fulfil your requests for incentives, and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner.
We may collect and process the following Information about you:
a. Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co-registrations (e.g. social media logins), subscribing to our Services, posting material, or requesting further services.
b. the Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials, or feedback on our Platform.
c. Information you provide us, or that we may collect from you, when you report a problem with our Platform.
d. a record of correspondence if you contact us.
e. general, aggregated, demographic and non-personal Information.
f. If you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device.
g. details of transactions you carry out through our Platform and of the fulfilment of your orders.
h. details about your computer, including but not limited to your IP address, operating system, and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies").
i. your email address and/or mobile number from a third party if you indicate that you have consented to that third party sharing your Information with us; and
j. any other Information we consider necessary to enhance your experience on the Platform.
Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:
a. Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g. logistics businesses used to deliver products to you, marketing companies, payments processers to process online transactions, etc.). We may involve other businesses in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.
You understand that it is important that such businesses have access to the relevant Information to perform their functions.
We will ensure that these businesses do not use your Information for other purposes. We may also receive Information from this business (e.g. updated delivery and address information), which we may use (e.g. to correct our records and deliver your next purchase). By using our Platform, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses shall be contractually bound to respect the confidentiality of your Information.
b. Marketing and Promotional Offers. We may also use your Information to provide you with information about goods and services which may be of interest to you and enhance your Platform experience, service messages, new features, enhancements, special offers and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages, WhatsApp messages and news feed cards.
We may permit third parties to use your Information. For example, we may provide advertisers Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g. by displaying their advertisements to a target audience).
Additionally, you may be asked to provide additional Information to participate in some of our market research activities, including competitions and promotions. For example, if you win a competition, you may be asked to provide further personal data to establish your eligibility and provide you with the prize. This Information may be collected by us or our co-sponsors or vendors for the promotion. Note that you should review such third parties’ privacy policies to see how they may use any information that they collect.
c. Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
d. Protection of Our Platform and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organizations for various reasons, such as fraud protection and credit risk reduction.
Note that our Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.
The Information that we collect from you may be transferred to, stored processed by staff who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed, and used by our affiliated companies and/or non-affiliated service providers in one or more countries. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.
We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Platform as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information.
It is important for you to protect yourself against unauthorized access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk.
You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.
Examples of information you can access easily at the Platform include:
a. up-to-date information regarding recent transactions.
b. personally identifiable information (including name, e-mail, Phone Number).
c. notification settings.
You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.
Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and are able to utilize all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.
We may retain a copy of your Information for compliance reasons. When you update Information, we may retain a copy of the prior version for our records.
Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform or upon the date designated by us as the "effective date".
We may e-mail periodic reminders of our notices and conditions, but you should check our Platform frequently to see recent changes.
It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified.
All changes will become effective when posted unless indicated otherwise. If we use your data in a manner different from that stated at the time of collection, we will notify you. Please review this Privacy Notice and all Supplementary Privacy Terms periodically for changes.
Our platforms are not directed towards children. If you provide personal data about children, you are providing us with your affirmative parental consent as the legal parent or guardian to collect, use, and process the information of the child, consistent with this Notice.
Our Platforms may contain links to other websites or platforms operated by third-party organizations that have their privacy policies. Please make sure you read the terms and conditions and privacy policies of the third-party organization carefully before providing any personal data on a website or platform, as we do not accept any responsibility or liability for the websites or platforms of other organizations.
If you have any concerns about your Information on the Platform, please reach out to us using the options provided in the “Contact Us” section of the https://kinzwin.ae. with a thorough description, and we will try to resolve it.